Can You Get A Refund From Cricket Wireless If Their Service Didn't Work

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Folio 1 Reviews 0 - five

Douglas of Kingsport, TN Verified Reviewer

Original review: Feb. 22, 2022

I decided confronting some other lengthy commitment and, subsequently some research, decided to give Cricket Wireless a chance. Cricket is a subsidiary of AT&T and having had service with the latter for many years, I knew what to wait as far as coverage, data speeds, etc. I wanted a flagship device which is non something offered past Cricket itself, but since they use the same SOC (Organization Operator Code, 89014) it is possible to use an AT&T device with Cricket service. I subscribe to the $sixty/month Unlimited Cricket More program, using my AT&T Galaxy S21 Ultra 5G.

I have used the service for over 6-months now and continually exceed the 22GB usage threshold. Many reviews I have read state that there are maximum download speeds which may exist truthful on other plans, but non the aforementioned. I take never been "throttled" or slowed-down and get consequent LTE download speeds of 100-200Mbps and am able to stream full Hard disk video. I am still in a 4G market place as of writing this review but have noticed my phone switching betwixt 4G/5G for the terminal few weeks and look that 5G volition be deployed soon. This plan is non for someone who is simply going to practise basic web-surfing, email, social media, etc., but for someone like myself who uses a large amount of mobile data and expects day xxx to be the same as 24-hour interval 1 of the billing cycle, the Unlimited Cricket More than Plan is perfect...

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David of Fairmont, WV Verified Reviewer

Original review: Aug. 23, 2021

Later on being gone from my residence for a couple weeks due to Domestic Tranquility issues and not having my telephone with me. Rex, in the Fairmont shop, was a Magician. He was able to recover approx 90% of the apps I had been using. Like everyone else, my earth was in my phone. Finances, contacts, my Calendar, etc. He was able to recover most of the data. At least enough for me to piece of work with. I but happened to go to the Cricket store when King was working. I don't believe anyone else would take been as agreement, willing to assist, and compassionate given my situation. I would highly recommend this local Cricket Shop to anyone who needs help with a new phone or retrieving lost data due to whatever reason. Rex will be my "Get to" guy from now on!!!

Ona of San Antonio, TX Verified Reviewer

Original review: Aug. 15, 2021

I have had very few dropped calls within the ten plus years that I accept been with Cricket. My monthly payment has never gone up, no hidden fees and no contracts. I don't use my telephone the way almost do, I am pretty simple and do not need a lot of information and their plans fit perfectly in my upkeep. They also have great plans that will fit in your budget if you lot employ a lot of data, like my daughter. The phones they offer are good, but would be nice to meet more of a variety. I take washed some comparing with other mobile companies, and their phones that are the aforementioned brands are a lot less expensive. I have had no problems with the phones I have purchased through them. The only matter I do not like about them is I cannot cake spam emails sent via text, simply telephone numbers.

Brian of Eau Claire, WI Verified Reviewer

Original review: July 31, 2021

If yous are in the market for a cellular telephone programme of any kind, I highly recommend you check out Cricket Wireless. Currently, their cheapest plan gives you unlimited calling, unlimited texting, and 2 GB of high speed information, all for $thirty/calendar month. Afterwards you take used up your high speed information, it will be slowed down, but yous will admittedly never be cut off. This is astonishing because it ensures your telephone will always exist working 100% of the time no matter how much or niggling y'all use it. Cricket runs through AT&T'south cellular network, and then you go great coverage almost no matter where you lot are. In that location is as well admittedly no contracts. You pay month to month and are able to cancel at any time you lot please. I accept been using Cricket Wireless for over a year now and their service only keeps getting improve and better.

Robyn of Anchorage, AK Verified Reviewer Verified Heir-apparent

Original review: Apr 22, 2021

I expected to be met with a smile that didn't quite achieve the optics and souvenir of gab that flowed like honey. A memorized poetry filled with empty promises and strategic omissions. And I was also armed and fix to deflect and dodge. And so I tin't begin to draw the dumbfounded look I must have had on my face up nor the gibberish I responded with. When I wasn't met with the typical sales routine! WHAT A CONCEPT!!!! These guys pretty much explained how the entire network of connecting & communication worked. What I would demand, and what their service could and could not assistance me with. AND WHICH PROVIDER COULD further assistance me. I will exist launching my business in the next couple weeks and because these guys character and wisdom my connectivity is gear up! Thanks! The feel was a pleasance!

Samantha of Jackson, TN Verified Reviewer

Original review: April 17, 2022

I have observed that my hotspot always produces heat that smells chemicals and since getting my phone there I take been getting sick. I also believe that they are pulling all sacral signals which is the diaphragm out of ppl by oestrus and they have aid.

Debrae of Brooksville, ME Verified Reviewer

Original review: Apr 16, 2022

I bought a turbo hotspot from Cricket Wireless online. It never worked. I made a series of calls and chats with cricket customer service and tech support. No one I talked to had any feel with their device. I spent HOURS on hold waiting for help, which never materialized. Somewhen, I spoke with a rep who told me to return the device for full refund and sent a packing label link. Over a calendar month later I'1000 still waiting on a refund. I called cricket service again. Waiting and waited for a human to come on the line, and when I did speak with a rep. I was told that since I had understandably switched to another provider and no longer had a cricket account, that they couldn't refund the purchase of a lacking device. Really? You sell a non functional device and accuse for service that can't be used, and then can't refund coin for it when the customer switches to functional service? Seems like fraud to me.

Elizabeth of Riverview, FL Verified Reviewer

Original review: Apr 15, 2022

Worst Client Service Ever! I have been a long time Cricket client and never experienced such a rude and snotty person. Her initials are G.S.. She was not helpful at all! She would not fifty-fifty walk me through setting up my new telephone. She told me I had to buy insurance and call Cricket to have them prepare it up! I asked her to delight have patience with older people... She snottily said, "Y'all have patience!" I walked out but not even ii mins. afterward, I decided that I did not want to purchase a phone from this rude person who didn't assist me at all...so, I returned it, 2 mins. later. She charged me over $l restocking and fees! I was just so disgusted with information technology all, I left with $fifty less than I walked in with.

To brand matters worse, I went to some other Cricket in Lord's day City and they told me the phone was actually $11 less.... She snuck in an insurance fee trying to rip me off more. BEWARE! NEVER again...will I become to 301 and Big Bend Riverview FL Cricket store! They are only an authorized dealer anyway. They are non a corporate store! I can't even go far impact with a manager.

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john of San Marcos, CA Verified Reviewer

Original review: April 15, 2022

I recently learned that you cannot call 911 or receive opposite 911 calls. I called to get my phone unlocked and was told that I had just gotten my phone a month and a twenty-four hour period ago and they would not unlock it until Sept. Funny thing I have had the same phone since getting their service in 2019. They also said that I had received five phones in the by.. They absolutely refused to provide proof of these claims. I am an 80 year quondam man that only uses my device for phone calls. No text or annihilation else... Practice NOT use this company!!!!

Cull of Lakeland, FL Verified Reviewer

Original review: April 14, 2022

Worst cell phone company on the planet. I pulled my account from Cricket to another cell phone carrier. Cricket still had $72 of mine. They refused to refund it, said I could use it on whatever Cricket products. Please meet above where I quit Cricket Wireless. So now my bank is involved trying to go the $72 dorsum from Cricket Wireless. What a lousy company